Returns and Exchanges

Guarantee

Each product you purchase from GENIE Beauty comes with a 30 Day 100% Money Back Guarantee. If you are not completely satisfied with a product, simply return the unused portion within 30 days from the date you received your product.  Before a refund can be issued, you are required to contact GENIE Beauty Customer Service at 0800 665 975 for return authorization and instructions. Proof of purchase will be required. Shipping and processing charges are nonrefundable. GENIE Beauty will issue a refund for the original product purchase price, less shipping, within 10 to 15 business days (or 1 billing cycle) after receipt of your return product. We do not accept C.O.D. returns.